AISolutions

Doctors and Clinics

AI Receptionists for Doctors & Clinics – Save Time, Upgrade Customer Support Efficiency

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How It Works

STEP 1 - Call Intake 📞

Your AI receptionist answers in a human-like voice and identifies the reason for the call.

Chat bot service concept. Virtual assistant and CRM software automation technology. Customer using online service with chat bot to get support.

Step 2 - Auto Booking 📅

The agent either books an appointment based on Google Calendar availability or forwards the call with structured info to the right assistant.

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Step 3 - All Nessecary Info Saved ✅

All necessary details (patient name, reason, ID) are recorded and saved as notes on the appointment— no manual work needed.

Powerful Capabilities. Real Impact.

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📞 Call Handling & Phone Assistance

🔹24/7 call answering with natural human-like voice.
🔹Intelligent intent recognition (LLM-based).
🔹Medical vocabulary trained for healthcare calls.
🔹Dynamic routing to the correct doctor or assistant.
🔹Voicemail capture with automatic transcription.
🔹Call transferring options (to doctor or team).
🔹AI translation for seamless multilingual communication.

📅 Appointment Booking & Calendar Management

🔹Automatic appointment scheduling based on Google Calendar.
🔹Finds the next available time instantly.
🔹Sends confirmations of appointment and automatic reminders before the visit via SMS or email.
🔹Allows patients to cancel or reschedule.
🔹Prevents double bookings in real time.

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🗂️ Patient Information Collection & Recordkeeping

🔹Collects patient data (name, phone,insurance or ID, email, etc.)
🔹Asks reason for visit or symptoms.
🔹Creates or updates patient profiles.
🔹Securely forwards details to EHR or CRM systems.
🔹GDPR/HIPAA-compliant data handling.

AI - chatbot. Artificial Intelligence concept

💬 Additional Communication Channels

🔹AI chatbot on your website with same logic.
🔹WhatsApp, Facebook Messenger, or Viber chatbot integration.
🔹SMS assistant for updates or confirmations.
🔹Dynamic email responder with automated answers.

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🔒 Privacy & Compliance

🔹End-to-end encrypted conversations and records.
🔹Fully GDPR & HIPAA compliant.
🔹Role-based access control (e.g., only admins see sensitive data like client's information).

Optimize Your Reception Operations

Leverage cutting-edge AI technology to streamline front desk tasks and enhance visitor interactions. Discover how AISolutions can transform efficiency.